I have a question!!
“I have a team that won’t self-organize.”
“ My team always selects more PBIs than they can do. The members say that the software is too complex and corrupt to finish anything.”
“My Product Owner isn’t engaged.”
What do I do??
In my Scrum classes, I ground everyone in the theory and first principles of Scrum. Why does it work? What is a complex problem? Why is short-cycle development necessary for controlling risk? What is transparency?
Then the members of the class work in teams. Case studies are given to them, starting with a context, and then the problem. The teams are asked what they would do. They work together, bringing their experience to bear, to come up with a solution.
The solution is a result of their projections of their experiences onto the problem that I gave them. Unfortunately, we are not in a live situation. They will not get to apply their problem and see if it works. They won’t be able to adjust the solution, bit by bit, empirically to continuously improve.
I am very wary of being an expert. I am even more wary of giving answers. “I have a question” require a detailed knowledge of the context, its history, and the problem. Then we can try something and see how well it works. If it is suboptimal, we can adjust it. As time marches on and it stops working, it can be adjusted again.
Forgive me for not giving quick answers. Surgeons don’t perform surgery over the phone, either (I think).